Privacy
Policy
We are committed to protecting your privacy and ensuring the security of your personal information.
Last Updated: January 15, 2025
Overview
At VIZIONAIRE, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or use our services.
Information We Collect
Personal Information
When you contact us or use our services, we may collect:
- Name and contact information (email, phone, address)
- Company information and business details
- Marketing preferences and communication history
- Payment information for billing purposes
Technical Information
We automatically collect certain technical information:
- IP address and browser information
- Device type and operating system
- Website usage data and analytics
- Cookies and similar tracking technologies
How We Use Your Information
Service Delivery
- Provide and improve our marketing services
- Communicate about projects and campaigns
- Process payments and manage accounts
- Offer customer support and assistance
Business Operations
- Analyze website usage and improve user experience
- Send marketing communications (with your consent)
- Comply with legal and regulatory requirements
- Protect against fraud and security threats
Data Protection & Security
We implement appropriate technical and organizational measures to protect your personal data:
Technical Measures
- SSL encryption for data transmission
- Secure servers and databases
- Regular security updates
- Access controls and monitoring
Organizational Measures
- Staff training on data protection
- Limited access on need-to-know basis
- Regular privacy impact assessments
- Incident response procedures
Your Rights
Under applicable data protection laws, you have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Object to processing
- Restrict processing
- Data portability
- Withdraw consent anytime
- Lodge a complaint with authorities
Cookies & Tracking
What Are Cookies
Cookies are small text files stored on your device that help us improve your experience, analyze site usage, and provide personalized content.
Types of Cookies We Use
Essential Cookies
Required for basic website functionality and security.
Analytics Cookies
Help us understand how visitors interact with our website.
Marketing Cookies
Used to deliver relevant advertisements and track campaign effectiveness.
Preference Cookies
Remember your choices and settings to enhance your experience.
Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this policy:
- Client data: For the duration of our business relationship plus 7 years for legal compliance
- Marketing data: Until you withdraw consent or request deletion
- Website analytics: Up to 26 months from collection
- Legal obligations: As required by applicable laws and regulations
Third-Party Services
We may share your information with trusted third-party service providers who assist us in:
- Website hosting and maintenance
- Email marketing and communication
- Analytics and performance monitoring
- Payment processing
- Customer relationship management
- Legal and accounting services
- Cloud storage and backup
- Marketing platform integrations
International Data Transfers
As a UAE-based company, your data is primarily processed within the UAE. When we transfer data internationally, we ensure appropriate safeguards are in place:
- Standard contractual clauses approved by data protection authorities
- Adequacy decisions for transfers to approved countries
- Binding corporate rules for multinational service providers
- Your explicit consent for specific transfers when required
Policy Updates
We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes:
- We will notify you via email or prominent website notice
- We will update the "Last Updated" date at the top of this policy
- We will provide a summary of key changes
- We may seek your renewed consent where required by law
Contact Us
If you have questions about this privacy policy, want to exercise your rights, or have concerns about how we handle your data, please contact us:
contact@vizionaire.ae
Phone
+971 54 361 2610
Address
DIFC, Dubai, UAE
Response Time
Within 2 - 3 hours
Our Commitment
At VIZIONAIRE, protecting your privacy isn't just a legal requirement—it's fundamental to building trust and maintaining the high standards our clients expect. We are committed to transparency, security, and giving you control over your personal information.